Privacy & Cookies Policy

Your privacy

We are committed to protecting and respecting your privacy and strive to protect the security of information you provide to us by utilising up-to-date measures.

This Policy explains how we use personal information we collect about you when you use our website – www.dream-digital.co.uk. It also explains the conditions under which we keep your information secure. By using our website, you’re agreeing to be bound by this Policy.

Who are we?
Dream Digital are a Bedfordshire based studio that offers web development, creative design and marketing services.

How do we collect information from you?
We obtain information about you when you use our website, for example, when you make an enquiry with us via a web form or sign-up to receive personalised communication via email.

What information do we collect from you?
The personal information we collect includes your name, email address, contact number, IP address and analytical data (e.g. what web pages you accessed and at what time.)

Why do we collect this information?
We collect your information to:

Process and respond to any enquiries you have made with us about our services
Carry out our obligations arising from any contracts entered into by you and us
Send you communication which you have requested and that may be of interest

What do we do with your information?
Your personal information is stored on a secure database that is only accessible by Dream Digital staff.

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information is protected and processed via 256-bit SSL encryption. However, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us. Once we receive your information, we make our best effort to ensure its security on our systems.

How long do we keep hold of your information?
We will only hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any contract you hold with us.

Who might we share your information with?
We will not share your information with any third parties outside of Dream Digital, except where we have a legal requirement to do so.

Cookies

Cookies are small data files which are sent to your web browser and stored electronically. They act as your personal identity online. This information is used by us to track visitors to our websites and to compile statistical reports on website activity. You can set your browser not to accept cookies and the following website tells you how to remove cookies from your browser: www.cookiesandyou.com

Google Analytics
We use Google Analytics to track visitors to our website. For example, it allows us to view data on how many people are browsing the website on a mobile device so we can seek to improve their online browsing experience. Whilst Google Analytics allows us to track your progress through our site we are not able to track you directly – only that an unidentified user has accessed content.

Visit Google’s website for information on opting out of services and changing your privacy settings.

Other websites
Our websites contain links to websites operated by third parties. Dream Digital has no control over such third party websites and accordingly cannot be responsible for the protection of any personal information that you may provide while visiting such websites.

Your choices
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct communications from us then you can unsubscribe at any time.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. You can change your marketing preferences at any time by emailing us at contact@dream-digital.co.uk.

How can I access and update the information you hold about me?
You have the right to ask for a copy of the information that Dream Digital hold about you. If you want to make such a request, or if you believe that any information that we hold about you is incorrect or incomplete, you should contact us via email at contact@dream-digital.co.uk.

Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated in June 2018.